Privacy Policy

Last updated: January 2025

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support. This includes account information, tenant/workspace data, and usage data.

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our services, process transactions, send service-related communications, and comply with legal obligations.

3. Data Isolation

Each tenant workspace is completely isolated. Data belonging to one tenant is never accessible to another tenant. All cross-tenant data sharing is explicit and consent-based.

4. Data Security

We implement industry-standard security measures including encryption at rest and in transit, access controls, and regular security audits to protect your data.

5. HIPAA Compliance

Petdentx operates as a Business Associate under HIPAA. We maintain appropriate safeguards for protected health information (PHI) and will sign a Business Associate Agreement (BAA) with covered entities upon request.

6. Contact Us

If you have questions about this Privacy Policy, please contact us at privacy@petdentx.com.